We provide residential and home care providers with contact centre support and a range of specialist services focused on enquiry management.
Get in touchWe are the UK’s only contact centre specialising solely in residential and domiciliary care services.
Live chat is an effective way to communicate with your website visitors.
We provide a range of technology solutions to help care providers improve their sales and marketing performance.
Mystery shopping provides a valuable insight into the customer service experience delivered by your care service.
Our unique position in the market affords us insights into the competitive care landscape and any changes to care seeker demands.
Direct feedback from your clients is the most powerful measure of service performance.
Working with sector specialists who have a clear understanding of the wider social care market, has added huge value to our business.
Caring Homes partners with TrustedCare to deliver contact centre excellence.
30 November 2023
Through this article we aim to explore trends in jobseeker enquiries over the past 3 months. TrustedCare’s professional services side of the business supports a number of care providers with qualifying jobseeker enquiries. For this article we have used jobseeker data from Aug 23 - Oct 23, for 3 residential care providers & 1 national home care provider.