31 January 2022
Respite happens through the year but there are a few points when demand surges.
We provide residential and home care providers with contact centre support and a range of specialist services focused on enquiry management.Get in touch
We are the UK’s only contact centre specialising solely in residential and domiciliary care services.Find out more about our Contact Centre
Live chat is an effective way to communicate with your website visitors.Find out more about our Live Chat
We provide a range of technology solutions to help care providers improve their sales and marketing performance.Find out more about our Technology
Mystery shopping provides a valuable insight into the customer service experience delivered by your care service.Find out more about our Mystery Shopping
Our unique position in the market affords us insights into the competitive care landscape and any changes to care seeker demands.Find out more about our Market research
Direct feedback from your clients is the most powerful measure of service performance.Find out more about our Customer Surveys
Working with sector specialists who have a clear understanding of the wider social care market, has added huge value to our business.
Caring Homes partners with TrustedCare to deliver contact centre excellence.